You can return an item by following the below steps.
- All items purchased from www.newfeelindia.com can be returned for a full refund within 7 days from the date of delivery (as recorded by the shipping provider).
- If we ship the wrong Products then it’s eligible for return.
- Since It’s a hygiene Products opened/damaged Pads will not be eligible for return.
- Please make sure that the items to be returned are packed securely to prevent any loss or damage during transit.
- In case of orders where reverse pick-up may not apply, customers will have to self-ship the items. For all self-shipped returns, please use a reliable courier service provider.
- Once we receive the returned products, a quality check will be performed on the items by our quality team. This is subject to the return having met the following requirements:
- The items should be unused and unwashed.
- The packaging should have the original packaging and tags in place.
- Any returned item received by us that does not meet the above mentioned conditions will not be accepted, and will be returned to the customer at their expense. No amount will be reimbursed in this case.
- A notification with the status of the return will be sent to the customer within 48-72 working hours from the date of receiving the items.
- The customer will get cash refund as a bank transfer into their bank account.
- We do not offer an exchange for orders from outside India.
- If you would like to buy a different size, please place a new order.
For Registered Users
- Login to the ‘My Account’ section at www.newfeelindia.com
- Choose the order that needs modification.
- Select the product to return and fill in the required information.
Plot No: 3-4, Khakhrala-Bagathala Road, Navlakhi Highway, Village: Khakhrala, Morbi – 363641, Gujarat, India.